TERMS OF SALES
1. Application of the general conditions of sale and use of the site galerieagnesnord.com
1.1 The validation of the order entails the acceptance of these general conditions of sale.
1.2 To place an order on the Site, the Customer must be of legal age, and/or have the legal capacity and use this Site in accordance with the GCS. He must have a physical delivery address in Metropolitan France, European Union, Switzerland, or be able to pick up his purchases directly at the Galerie Agnès NORD, 11 rue Guénégaud-75006 Paris.
1.3 On certain items for which the mention "no delivery possible" appears in the product sheet under the heading "Delivery information", only a collection on site (at the Galerie Agnès NORD, 11 rue Guénégaud-75006 Paris) will then be possible. .
For all other items (the vast majority):
- Delivery will be offered free of charge in Metropolitan France (except as mentioned on the product sheet)
- Buyers located outside these territories must either request a preliminary shipping estimate which must be accepted and paid for before shipment, or collect or have their purchases collected at their expense by a duly authorized carrier of their choice.
In all cases, a “Collection at the gallery” or “Delivery” button will be offered at the time of the order.
The buyer must therefore first fill in his address on the site:
- if it is located in Metropolitan France, no shipping costs will be displayed (except as mentioned on the form).
- if it is outside Metropolitan France, and if the buyer clicks on the “Delivery” button, a mention “Please contact the gallery to obtain a personalized delivery quote” will be displayed.
If the buyer clicks on the “Delivery” button while the mention “no delivery possible” appears in the product sheet under the heading “Delivery information”, a mention “withdrawal on site only (11 rue Guénégaud-75006 Paris) ” will be displayed.
1.4 The Customer will be responsible for payment, any customs duties or other local taxes or import duties or State taxes. These rights and sums will be borne by the Customer and are entirely his responsibility both in terms of declarations and payments to the competent authorities and bodies of his country. The Seller advises the Customer to inquire about these aspects with the competent local authorities.
1.5 The essential characteristics and the Prices of the Goods sold electronically are available on the Site galerieagnesnord.com . The products are also all visible on site at the Galerie Agnès NORD, 11 rue Guénégaud-75006 Paris on simple request.
1.6 The T&Cs are applicable to all sales of Goods by the Seller made through the Site.
2. Identification of the seller
The site galerieagnesnord.com is published by ......................
3. Presentation of the products
The site galerieagnesnord.com offers works, books and works of art for sale
The products sold may sometimes have slight differences with those of the photos on the site galerieagnesnord.com
4. Product prices
Prices are presented in euros (EUR), all taxes included.
The site galerieagnesnord.com reserves the right to modify its prices at any time, but the products ordered are invoiced at the price in effect when the order is registered. .
For possible delivery costs outside Metropolitan France, see articles 1.3 and 1.4
The customer interested in an article visible on the site galerieagnesnord.com follows the following process to establish his order:
After clicking on the "Order" button and checking the specifics of his order (quantity and price), the customer validates the choice of the selected product(s) by choosing his means of payment and his method of retrieving the order (shipping or withdrawal at the gallery). If the customer benefits from a special offer, he must first enter the code that will have been provided to him in the field provided for this purpose.
During his first order, the customer can enter the following information: first name, last name, complete delivery address, e-mail, telephone number. On this occasion, the customer has the possibility of creating an account on the site galerieagnesnord.com , by entering his password allowing him, during subsequent orders , not having to fill in the information again prior to placing the order.
The customer has the option of paying by credit card or by bank transfer. After having validated his method of payment, the customer definitively and irrevocably validates his order with the effects indicated below:
a) The customer can pay online by entering the information on his credit card.
b) Transfer: The customer has 14 days to make the transfer. The site galerieagnesnord.com will process the order only after receipt of funds. If the transfer is not effective after 14 days, the site galerieagnesnord.com will be entitled, after at least one reminder by e-mail without response from the customer , to cancel the order.
The site galerieagnesnord.com confirms the order by e-mail; this information includes in particular all the elements of the order.
The site galerieagnesnord.com reserves the right to refuse to honor an order from a customer who has not fully paid for a previous order or with whom a payment dispute is in progress.
The data recorded by the site galerieagnesnord.com constitutes proof of the nature, content and date of the order. This is archived by the site galerieagnesnord.com under the legal conditions and deadlines; the customer can access this archive by contacting Customer Service.
The Seller undertakes to honor the Order only within the limits of the available stocks of the Goods. If the Goods are not available, the Seller undertakes to inform the Customer.
6. Shipping or collection at the gallery
Once the order has been placed and according to the method of payment chosen by the customer, the site galerieagnesnord.com will be able to send the products by post (mail followed) or via specialized carrier, The times vary according to the place of delivery and the weight of the package, and are generally between 5 and 15 working days, except in the event of a fortuitous event or force majeure which would delay the shipment.
During holiday periods, additional shipping times may apply. For any clarification on shipping times, the customer should contact the site galerieagnesnord.com
For shipments outside Metropolitan France, an estimate must be established on a case-by-case basis and will be provided on simple request from the buyer (see articles 1.3 and 1.4)
In case of return of products due to NPAI - "Does Not Live at the Address Indicated" (for example if the customer provided an incorrect address when ordering) or if the customer did not respond to the requests of the carrier, the site galerieagnesnord.com will contact the customer to return their order (shipping to be borne by the customer).
In the event of a return due to "refusal" (products refused by the customer at the time of delivery), the site galerieagnesnord.com will contact the customer to establish the reasons for this refusal. and try to find a solution.
For any damage to the products noted by the customer at the time of their delivery; the site galerieagnesnord.com can in no way be held responsible.
The Customer is solely responsible for a lack of Delivery due to a lack of indication during the Order
b) Withdrawal from the gallery
By choosing the option "Collection at the gallery" at the time of the order, the customer agrees to come and collect the work within 3 weeks of the date of the order.
During his first order, the customer has the possibility of creating an account by entering a password, in order to be recognized on the site during his subsequent orders.
The password enjoyed by the customer on the site galerieagnesnord.com is strictly confidential and personal, and provided under the sole responsibility of the customer. Under no circumstances should it be disclosed or communicated to a third party.
In the event that the customer should lose or forget his password, a password change procedure will allow him to create a new password.
In order to facilitate the identification of the customer by the simultaneous provision of the e-mail address and the password, the customer can authorize the site galerieagnesnord.com _cc781905-5cde-3194- bb3b-136bad5cf58d_to place a "cookie" on its hard drive, the sole purpose of which is to facilitate said identification.
8. Customer Relations – After-sales service
For any information, question or complaint, the customer can contact Customer Service by sending an e-mail to the address or via the contact form on the site_cc781905-5cde-3194-bb3b- 136bad5cf58d_ galerieagnesnord.com
9. Product returns and customer right of withdrawal
9.1 The consumer Customer has a right of withdrawal which he can exercise within 14 (fourteen) calendar days following the date on which the consumer Customer, or a third party other than the carrier and designated by the consumer Customer, physically possession of the Item(s). In the event that this period expires on a Saturday, a Sunday or a holiday or non-working day, it is extended until the first following working day.
9.2 To exercise the right of withdrawal, the Consumer Customer must notify his decision to withdraw by means of an unambiguous declaration (for example, letter sent by post, fax or e-mail) to the following address:
Agnès Nord Gallery, 11 rue Guénégaud – 75006 PARIS (France); email: email@example.com
9.3 The Consumer Customer who wishes to exercise his right of withdrawal must return the Item(s) within the aforementioned period, in its (their) original packaging, complete,
9.4 The Item(s) returned without its (their) original packaging or incomplete(s), damaged, damaged or soiled by the consumer Customer is not (are) not included.
9.5 It will be up to the Consumer Customer to keep any proof of this return, which assumes that the Item(s) be returned by registered mail, or by any other means giving a certain date.
9.6 The Seller will reimburse the Consumer Customer for the price of the returned Item(s) as well as the initial shipping costs (the return costs remain the responsibility of the Consumer Customer) within 14 ( fourteen) days following receipt of the Item(s) or following receipt of proof of shipment of the Item(s) (whichever occurs first) .
This reimbursement will be made using the same means of payment as that which the Consumer Customer will have used for the Order, unless expressly agreed otherwise; in any event, this refund will not incur any costs for the Consumer Client.
9.7. Products for which the right of withdrawal does not apply: in accordance with the stipulations of article L. 221-28 of the Consumer Code, the right of withdrawal does not apply to:
Items liable to deteriorate or expire rapidly;
audio or video recordings or computer software when they have been unsealed by the Consumer Customer after Delivery;
newspapers, periodicals or magazines.
For all stages of access to the site, consultation, filling in forms, ordering, delivery of articles or any other service, the site galerieagnesnord.com _cc781905-5cde- 3194-bb3b-136bad5cf58d_ only has an obligation of means.
Consequently, the responsibility of the site galerieagnesnord.com cannot be held liable for any inconvenience or damage inherent in the use of the Internet network and totally outside the diligence and precautions taken by the site galerieagnesnord.com . In particular, any disruption in the provision of the service, or any external intrusion or presence of computer virus, cannot engage the responsibility of the site galerieagnesnord.com . Similarly, any act qualified as force majeure within the meaning of the case law of the Court of Cassation completely exempts the site galerieagnesnord.com from any liability.
The site galerieagnesnord.com cannot be held responsible for the use of the products offered or sold on this site (sticking on public or private places, in particular) .
11. Intellectual Property
This entire site is subject to French and international legislation on copyright and intellectual property. All reproduction rights are reserved, whether for texts or images. Reproductions of all or part of this site on paper or electronic media are only authorized for personal and private use in accordance with the provisions of the Intellectual Property Code. As such, any reproduction, representation, use, adaptation, modification, incorporation, translation, marketing, partial or complete by any process and on any medium whatsoever (paper, digital, etc.) is prohibited without written authorization. prior to the site galerieagnesnord.com except for the exceptions referred to in Article L 122.5 of the Intellectual Property Code, under penalty of constituting an offense of copyright infringement author and/or of designs and/or trademarks, punishable by two years' imprisonment.
12. Personal data
All information concerning the customer recorded on the site galerieagnesnord.com can be modified or deleted at his request. They will in no case be transmitted to third parties.
For any complaint: contact @galerieagnesnord.com
14. Applicable law
These general conditions are subject to French law. Any dispute relating to their interpretation and/or execution is subject to French jurisdiction.